Terms and Conditions – Luck 91 Online Gaming Platform

1. Acceptance of Terms

Welcome to Luck 91. These Terms and Conditions ("Terms") form a legally binding agreement between you ("User", "Player", "you") and Luck 91 ("we", "us", "the platform", "luck91.onl"). By accessing, registering on, or using any part of the Luck 91 platform — including the website, mobile app, game lobby, slot games, fish games, sports betting section, and any associated services — you accept these Terms in full.

These Terms apply to all users of the platform regardless of how they access it, whether through a desktop browser, mobile browser, or the dedicated Luck 91 app available for download. Continued use of the platform after any update to these Terms constitutes acceptance of the revised Terms.

Luck 91 reserves the right to modify, update, or replace any part of these Terms at any time. Changes will be communicated through the platform and the updated Terms will carry a revised effective date. It is your responsibility to check this page periodically. We recommend bookmarking this page for easy reference.

2. Eligibility & Age Requirements

Luck 91 is strictly an adult platform. You must be at least 18 years of age to register an account, make any deposit, or participate in any games or betting activities on the platform. This requirement is absolute and non-negotiable.

• You must be 18 years of age or older to use Luck 91.
• You must be a natural person — corporate or institutional accounts are not permitted.
• You must have the legal capacity to enter into a binding agreement under applicable law.
• You must not be accessing the platform from any jurisdiction where online gaming is explicitly prohibited.
• You must not be currently self-excluded from any gaming platform or under a self-exclusion order.

Luck 91 may ask for age and identity verification at any point. If you are unable to provide satisfactory verification documents, your account may be suspended and withdrawals may be withheld pending verification. Knowingly providing false age information is a serious breach of these Terms and will result in immediate permanent account closure and forfeiture of any balance.

3. Accounts & Registration

Each player may hold only one active account on Luck 91. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited and will result in all duplicate accounts being closed and any associated balances being voided.

When registering your account, you are required to provide accurate, current, and complete information. This includes your full name, date of birth, and contact details. You are responsible for keeping your account information up to date. Providing false or misleading information at registration is a breach of these Terms.

• One account per person — no exceptions.
• All registration details must be accurate and belong to you personally.
• You are solely responsible for the security of your login credentials.
• Do not share your username, password, or account access with any other person.
• Any activity performed under your account is your responsibility, regardless of who carried it out.

If you suspect unauthorised access to your account, contact Luck 91 support immediately. We will investigate and take appropriate steps to secure your account. Luck 91 cannot be held liable for losses resulting from sharing of account credentials.

4. Deposits & Withdrawals

All financial transactions on Luck 91 are conducted in Pakistani Rupees (PKR). The platform supports deposits and withdrawals via JazzCash, Easypaisa, Raast, standard bank transfer, debit and credit cards, and compatible mobile wallets. Minimum and maximum transaction amounts are displayed on the deposit and withdrawal pages within your account.

Deposits are generally credited to your Luck 91 balance promptly after confirmation by the payment provider. Processing times may vary depending on the chosen payment method and banking working hours. Luck 91 is not responsible for delays caused by third-party payment processors.

• Only deposit from payment accounts registered in your own name.
• Third-party deposits — where the payment source belongs to someone else — are not permitted.
• Withdrawals will only be processed to an account or wallet registered in the same name as your Luck 91 account.
• Luck 91 reserves the right to request identity verification before processing any withdrawal.
• Any bonus funds must meet the applicable wagering requirements before a withdrawal can be requested.

Luck 91 reserves the right to conduct enhanced due diligence checks on large or unusual transactions. This is a routine fraud prevention and account security measure. Cooperation with such checks is a condition of continued account access and withdrawal processing.

5. Bonuses & Promotions

Luck 91 offers various bonuses and promotional offers to registered players from time to time. These may include welcome bonuses, deposit match bonuses, free spins on selected slot games, cashback offers, and seasonal promotions tied to Cricket, PSL, or other events. All bonuses are subject to specific terms that will be clearly stated on the relevant promotion page.

Unless stated otherwise, bonus funds carry a wagering requirement before they can be withdrawn as real money. The wagering requirement multiplier and any game restrictions applicable to a specific bonus will be detailed in that promotion's individual terms. It is your responsibility to read and understand bonus terms before accepting any offer.

• Each bonus offer may only be claimed once per eligible player unless stated otherwise.
• Bonuses cannot be transferred, exchanged, or combined unless explicitly permitted.
• Luck 91 reserves the right to withdraw, modify, or cancel any promotion at any time.
• Suspected bonus abuse — including coordinated wagering patterns, hedging, or collusion — will result in bonus forfeiture and possible account suspension.
• Expired bonus funds that have not met wagering requirements will be removed from your balance automatically.

6. Gameplay Rules

All games available on Luck 91 — including slot games, fish shooting games, live casino tables, and sports betting markets — are operated according to their respective rules and return-to-player (RTP) percentages as defined by the game providers. Luck 91 does not manipulate game outcomes.

In the event of a technical failure or disconnection during an active game session, Luck 91 will use reasonable efforts to resolve the situation fairly. Game outcomes that were determined before a disconnection are considered final. If a round cannot be completed due to a technical error, any stake associated with that round may be refunded at Luck 91's discretion.

• Players must use only their own account funds when placing bets.
• Any attempt to exploit software bugs, errors, or loopholes for financial gain is strictly prohibited.
• Use of bots, automated betting software, or any artificial intelligence to assist gameplay is not permitted.
• Winnings resulting from exploited bugs or technical errors may be voided.
• Sports betting markets are subject to settlement rules. In the event of a dispute, Luck 91's decision on the outcome is final.

For Cricket and PSL betting specifically, all markets are settled based on official match results as declared by the relevant cricket board. Abandoned matches or matches affected by weather will be settled according to the specific market rules displayed at the time of betting.

7. Responsible Gaming

Luck 91 is committed to providing a safe and enjoyable entertainment environment. Gaming should always remain within your personal budget and time limits. We strongly encourage all players to approach gaming as a form of entertainment, not as a source of income or a method to recover financial losses.

The platform provides several tools to help you manage your gaming activity responsibly. These include deposit limit settings, session time reminders, and the option to take a temporary break or permanently self-exclude from the platform. All of these tools are accessible from within your account settings.

• Set a deposit limit that fits within your entertainment budget before you start playing.
• Take regular breaks during gaming sessions — do not chase losses.
• If gaming is affecting your finances, relationships, or mental wellbeing, please use our self-exclusion tool or take a break.
• Luck 91 is strictly for adults aged 18 and above.
• Never gamble with money you cannot afford to lose.

For detailed guidance on managing your gaming habits and using our responsible gaming tools, please visit the dedicated Responsible Gaming page.

8. Prohibited Conduct

The following actions are strictly prohibited on Luck 91. Any player found engaging in prohibited conduct will have their account suspended or permanently closed, and any associated balance may be voided without further notice.

• Creating more than one account or using another person's account.
• Providing false, misleading, or stolen identity information during registration or verification.
• Using the platform for money laundering, fraud, or any other illegal financial activity.
• Using stolen, fraudulent, or unauthorised payment methods for deposits.
• Attempting to reverse, chargeback, or dispute legitimate transactions with your payment provider.
• Colluding with other players to manipulate game outcomes or betting markets.
• Using automated software, scripts, or bots to interact with the platform.
• Attempting to hack, disrupt, or interfere with the platform's systems, servers, or security measures.
• Abusing bonus offers through coordinated or artificial wagering patterns.

Luck 91 cooperates fully with law enforcement authorities in cases involving fraud, money laundering, or other criminal conduct. All suspicious activity is monitored and logged.

9. Intellectual Property

All content on the Luck 91 platform — including but not limited to the website design, logo, graphics, game interfaces, text, software, promotional materials, and any other visual or written content — is the property of Luck 91 or its licensed content providers. All rights are reserved.

You may not reproduce, copy, distribute, modify, publicly display, or commercially exploit any content from the Luck 91 platform without prior written permission. Scraping, data mining, or using automated tools to extract content from the platform is strictly prohibited.

• The Luck 91 name, logo, and branding are proprietary and may not be used without written consent.
• Game content is provided under licence from third-party providers and remains their intellectual property.
• Linking to the Luck 91 platform for personal, non-commercial purposes is generally permitted, but commercial linking or framing requires express permission.

10. Limitation of Liability

Luck 91 provides its platform on an "as available" basis. While we make every reasonable effort to maintain platform availability and game integrity, we do not guarantee uninterrupted, error-free service at all times. Scheduled maintenance windows and occasional unscheduled technical issues are a standard part of operating any online platform.

To the maximum extent permitted by applicable law, Luck 91 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of or inability to use the platform. This includes but is not limited to losses arising from:

• Technical failures, server downtime, or connectivity issues on your end or ours.
• Delays in payment processing caused by third-party payment providers.
• Losses resulting from games played in accordance with their stated rules and RTP.
• Actions taken on your account by third parties as a result of compromised credentials.

Nothing in these Terms limits Luck 91's liability for fraud, gross negligence, or any other matter where limitation of liability is not permitted by law.

11. Account Termination

You may close your Luck 91 account at any time by contacting support. Any verified real-money balance remaining at the time of closure (excluding unmet wagering requirements on bonus funds) will be returned to you via your registered payment method, subject to standard withdrawal processing times.

Luck 91 reserves the right to suspend or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that a player has breached these Terms or engaged in prohibited conduct. In cases of confirmed fraud, money laundering, or serious Terms violations, any balance may be forfeited.

• Account closures for self-exclusion are processed promptly upon request.
• Suspended accounts may be reviewed and reinstated if the matter is resolved satisfactorily.
• Luck 91 may deactivate dormant accounts that have had no login activity for an extended period, subject to applicable law.

12. Changes to These Terms

Luck 91 may revise these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. For significant changes, we may additionally notify registered players via in-platform notification or email where contact details are available.

Your continued use of the platform after any change to the Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and close your account. We recommend reviewing this page regularly so you are always aware of the current Terms.

13. Contact Us

If you have any questions, concerns, or disputes relating to these Terms and Conditions, please reach out to the Luck 91 support team. We aim to respond to all enquiries promptly and resolve any issues fairly.

You can reach us at: [email protected]

For account-specific enquiries, please include your registered username and a clear description of your question or issue so we can assist you as quickly as possible.

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page for detailed guidance and the self-exclusion request process.